FOR ALL LOGIN AND PASSWORD PROBLEMS - CLICK HERE Most password problems occur because a username is used to access the site from multiple locations. That usually occurs due to hacking. When that happens the password is automatically disabled. If that occurs you can easily retrieve your new password by clicking on the link above and following the instructions. Sending E-mail may cause up to a 48 hour delay in getting back into the member's area. Messages are normally checked daily and are answered as quickly as possible. For billing, membership questions or login problems not solved by the above link please choose from the following options. Due to spam filtering, emails can be lost. Since my forum is now public instead of in the member's area, I suggest your first attempt to contact me be via a personal message on the site forum. If that option does not work for you then please send an email to btgaccounts@gmail.com. Your email must specify your processor (CCBill or Verotel), your USERNAME and the nature of your problem. If you tried the above link but don't recall the email address you used when joining, we can retrieve it or change it for you. Always provide your username. Thank you. IF YOU'VE HAD A FAILED REBILL... That can happen to anyone for a number of reasons such as expiration date change, credit card # change and so forth. I believe that if you're a long term member who was paying a lower rate, you should get to keep that rate. If you are in this situation, please contact me via PM on the forum or send an email to btgaccounts@gmail.com. We can arrange to get your membership reinstated at the rate you had. Please provide your username. IF YOU WISH TO BE A BOB'S TGIRLS MODEL You can contact me in two ways. You can send photos to me at bk_btg@yahoo.com. Please realize I only shoot transsexuals. I do not feature transvestites / crossdressers. You must be passable and in model condition. You can also contact me at myspace. To contact me with general questions or comments I prefer to be contacted via the forum. I have several forums including a Girls forum for comments and questions about the models. I also have a Problem Reports forum for reporting site problems such as broken links. And there is a general forum which is for any topic that doesn't fit into the others. There is also much information available in the FAQ, which is fairly extensive. I suggest you take advantage of all the resources. If you do need to send me an email, I can be reached at bk_btg@yahoo.com MEMBERSHIP CANCELLATION If you wish to cancel your membership, Please click on the CCBill or Verotel links to cancel. These links are also provided in the email you received when you joined. They are also on the JOIN, FAQ, & MAIN pages. To cancel a CCBill subscription, simply provide as much information as you can in the form. The form does not require all items to be filled in. To learn more about my billing processors, you can reference the CCBill FAQ or visit Verotel. WEBMASTERS If you would like to promote Bob's Tgirls you can earn money while doing so. Please check out my AFFILIATE PROGRAM for details. Everything you need is there. I also have banners available. Your commission is 50%, including rebills. In other words, you get 50% for the initial join and subsequent payments each month that a subscription stays active. You can promote Bob's Tgirls from you own site, blog, etc. |